Injongo Training College

National Certificate Fast Food Services

By the end of this one-year course, you will have a National Certificate in the Fast-Food Restaurant Industry.
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Course price

Complete the enquiry form for pricing details.

Qualification

Level 3 SAQA ID -14115, Credits 142

Accreditation no

613/P/00381/2022

Career Opportunities

The qualification title’s (somewhat misleading) reference to “Fast Foods” qualification does also include general and large-scale industrial food preparation, cooking, and catering.

Course duration

1 year.

Qualifications outcome

Operate a computer
Deal with customers
Process incoming and outgoing telephone calls
Display Cultural Awareness in dealing with Customers & Colleagues
Communicate verbally
Maintain effective working relationships with other members of staff
Maintain health hygiene and professional appearance
Perform basic calculations
Prepare written communications
Maintain hygiene in food preparation, cooking, and storage
Accept and store food deliveries
Prepare and clear areas for counter service
Prepare and clear areas for takeaway service
Provide a counter service & Provide a takeaway service
Describe the layout, services, and facilities of the organisation
Maintain a secure & safe working environment
Describe the Sectors of the Hospitality, Travel & Tourism Industries
Conduct on-job coaching
Operate a payment point and process payments
Develop self within the job role
Source information about self-employment opportunities
Handle and record refunds
Maintain customer satisfaction
Maintain the receipt, storage, and issue of goods
Contribute to the identification of short-term supply needs
Maintain a cleaning program for own area of responsibility
Provide First Aid
Monitor and maintain health, safety, and security

The focus of this certificate programme is on food preparation, cooking, and catering. It is a subfield of the hospitality industry but serves the same clientele as any other industry, and the public at large, through a variety of outlets, whether small or large (industrial mass catering), general or specialized (pies, burgers, chicken, etc). It is the entry-level (NQF3) national qualification in food preparation and cooking (excluding skills programs in cooking at level 2 such as Cook – Fast Foods, or Cook – Convenience Foods). Despite the qualification title’s (somewhat misleading) reference to “fast foods” the qualification does also include general and large-scale industrial food preparation, cooking, and catering.
Apart from the main focus (food preparation), the program includes the closely related needs for hygiene, health, and safety; table and counter service; food storage and stock management; and the contextual need for understanding the relevant business, customer care, interpersonal relations, self-improvement, and elementary management and finance. You will also be able to apply the principles of health and safety, food services, food storage and stock management, customer care, effective working relationships, and personal development. It also caters to the subfield of the hospitality industry which serves the public at large, through a variety of food outlets.

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